Hotel Application & Systems Support Specialist (Online Booking Systems) - Thai Bilingual

Join Amadeus Marketing Phils, Inc. as a Hotel Application & Systems Support Specialist in beautiful Bali! This is your chance to be part of a global leader in travel technology, where you’ll play a pivotal role in ensuring seamless operations for online booking systems. As a Hotel Application & Systems Support Specialist, you will be responsible for maintaining and supporting the online booking systems used by our hotel partners. Your expertise will help ensure that our clients have a smooth and efficient booking experience.

At Amadeus Marketing Phils, Inc., we are committed to innovation and excellence. Located in the heart of Bali, our office provides a vibrant and dynamic work environment. You will have the opportunity to work with cutting-edge technology and collaborate with a diverse team of professionals. Whether you are a seasoned expert or just starting your career in this field, we offer a supportive and rewarding work environment.

In this role, you will be working closely with hotel partners to troubleshoot and resolve any issues related to their online booking systems. You will use tools like SAP and Oracle to manage and optimize these systems, ensuring they meet the highest standards of performance and reliability. This position is perfect for someone who is passionate about technology and customer service, and who wants to make a real impact in the travel industry.

📋 Tanggung Jawab Pekerjaan

• Provide technical support for hotel partners' online booking systems.
• Troubleshoot and resolve system issues to ensure seamless operations.
• Assist in the implementation and maintenance of SAP and Oracle systems.
• Conduct regular system updates and upgrades to improve performance.
• Collaborate with hotel partners to understand their needs and provide tailored solutions.
• Monitor system performance and report any issues to the IT team.
• Participate in training sessions to stay updated on the latest technologies and best practices.
• Ensure compliance with industry standards and regulations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 2 years of experience in hotel application and systems support.
• Proficiency in English and Thai languages.
• Familiarity with SAP and Oracle systems.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Certification in hotel management or travel technology is a plus.

🛠️ Keahlian

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